Shipping policy

Tracking Information
If you have received tracking information but your order still has not arrived, you haveup to 30 days from the date of receiving your shipping notice email and tracking link toclaim your package as lost in order to receive a refund for your missing item(s), or areshipment if stock permits.
For orders shipping within the US if you have not received your package within 1 weekafter it ships, please reach out to us :support@enthufit.com • 22310838, as soon as possible sowe can resolve the issue for you.
For orders shipping outside of the US if you have not received your package within 2weeks after it ships, please email us as soon as possible so we can resolve the issue foryou.
If you receive tracking on an order but it has not been updated beyond the *pre-shipment" or "label created" stage within 1 week, please email us to look into it for you.
Some carriers will mark a package as delivered before they actually deliver it. Thoughunusual, this can happen up to 5 days before an item is actually delivered, Be sure tocheck with your neighbors to see if the package was left with them, Please email uswithin 30 days of receiving your tracking information if your package hasn.