Contact Us

Thank you for visiting Cereusia. We are committed to providing dependable customer support that reflects the care, creativity, and quality behind our decorative hanging accessories. Whether you would like more information about our Nature-Inspired collection, are exploring the playful designs within Whimsical Accessories, or are interested in the distinctive craftsmanship of our Artisan Home Decor selection, our support team is available to assist with clear and helpful information.

For questions related to order updates, shipping and tracking, product details, returns, or potential business cooperation, please reach out to us through the official contact methods listed below.

Email Support

  • Customer Service Email: support@cereusia.com
  • Response Time: Our customer support team reviews incoming messages during business days and generally responds within 24 to 48 hours. To help us identify and process order-related inquiries more efficiently, please include your Order ID in the subject line of your email whenever applicable.

Phone Support

  • Customer Service Hotline: +1 208-746-5775
  • Service Hours: Monday through Friday, 9:00 AM to 6:00 PM (EST).
  • Additional Notice: Telephone charges or carrier fees may apply depending on your service provider and location.

Company Information

  • Operating Company: ZHANGDEQING INC
  • Registered Address: 1037 Ogden St 
    Denver CO 80218 
    US